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Privacy Policy

HOFFE Privacy Policy

HOFFE COFFEE (hereinafter referred to as "this website"), to ensure that you can safely use all the services and information provided on this website, hereby explains this website's privacy protection policy to protect your rights. Please read the following content carefully:

1. Scope of the Privacy Protection Policy

The content of the privacy protection policy includes how this website handles personally identifiable information collected when you use the services of this website. The privacy protection policy does not apply to related websites outside of this website, nor does it apply to personnel who are not entrusted or involved in managing this website.

2. Collection, Processing, and Use of Personal Data

When you visit this website or use the functional services provided by this website, we will ask you to provide the necessary personal information depending on the nature of the service function and process and use your personal information within that specific purpose. Without your written consent, this website will not use personal data for other purposes.

This website will retain your name, email address, contact information, and usage time when you use interactive features such as service mailboxes and surveys.

During general browsing, the server will automatically record related actions, including the IP address of the connected device you use, usage time, browser used, browsing and clicking data records, etc., as a reference for us to improve our website services. These records are for internal use only and will never be made public.

To provide precise services, we will conduct statistical and analytical analysis on the collected survey content. The statistical data or explanatory text of the analysis results may be published as needed, but it will not involve specific individual data.

3. Data Protection

Only authorized personnel can access your personal data. If it is necessary to entrust other units to provide services due to business needs, this website will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure they comply.

4. Related Links to External Websites

The web pages of this website provide internet links to other websites. You can also click into other websites through the links provided on this website. However, the linked sites do not apply to this website's privacy protection policy, and you must refer to the privacy protection policy of the linked site.

5. Policy on Sharing Personal Data with Third Parties

This website will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies, except for those with legal bases or contractual obligations.

The exceptions include but are not limited to:

  • With your written consent.
  • Explicit legal regulations.
  • To avoid danger to your life, body, freedom, or property.
  • When cooperating with public agencies or academic research institutions, it is necessary for public interest statistics or academic research, and the data is processed or collected by the provider in a way that cannot identify specific parties according to the disclosure method.
  • When your behavior on the website violates the terms of service or may harm or hinder the rights of the website and other users or cause harm to anyone, the website management unit will analyze and disclose your personal data to identify, contact, or take legal action as necessary.
  • Beneficial to your rights.
  • When the website entrusts manufacturers to assist in collecting, processing, or using your personal data, it will fulfill its responsibility to supervise and manage the outsourced manufacturers or individuals.

6. Use of Cookies

To provide you with the best service, this website will place and access our Cookies on your computer. If you do not want to accept the writing of Cookies, you can set the privacy level to high in the browser function items you use to refuse the writing of Cookies, but it may lead to some functions of the website not being able to perform normally.

7. Amendment of Privacy Protection Policy

This website's privacy protection policy will be revised as needed at any time, and the revised terms will be published on the website.

8. Data Review and Deletion

Members can view the authorized name and email data in the member account on the website at any time and use it only as a store member and order data content.According to personal requests, the store can request customer data deletion or stop using the personal data through the "Contact Us" channel at the top right corner of the store front.You can also send an email to: dessen.chen@msa.hinet.net